This statement was last updated on 14 November 2014.
What information do we collect and how do we use it?
Depending on which website facilities you use, we collect five different types of information. The types of information and uses are explained below.
If you supply your email address to us we may contact you to ask whether you would like to be added to our mailing list, so that we can tell you about our services.
If you are a registered user, we may use information we collect to offer personalised information when you use the website, notify you of changes to our service, ask your opinions and to help us improve our service to you.
1. Information that you provide to us
We collect and process information that you provide for specific purposes. This may include demographic information such as your name and email address(es). We use the information to provide you with the specific information, product or services that you request from us and to communicate with you. If you contact us we may keep a record of that correspondence.
You may be asked to provide information about yourself when you use certain site facilities such as the contact us and feedback features.
2. Website usage information
We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:
- Our web server.
- URLs passed to us when you navigate to our site.
- "Tags" placed in web pages that send information to us or our processors.
- A selection of Internet service providers to measure regional demographics, but are not traceable back to you.
- A selection of search engine companies.
- IP addresses.
We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, tools used, subscriptions and referrals made and other information relating to your browsing activity on our website. We may also use web usage information to create statistical data regarding the use of our website. We will never use or disclose that statistical data to others.
We collect web usage information to help us:
- Assess the effectiveness of marketing campaigns.
- Develop and deliver services and information that better meet your needs.
- Inform you of events, services and products which we believe to be relevant to you.
3. IP Addresses
We use IP addresses to analyze trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We also log IP addresses so we are able to block future access to our web pages if visitors or server activity violate our terms and conditions, or attempt to disrupt our services.
When we design websites, our aim is to make them useful, reliable, and easy to use. Sometimes the best way to achieve this involves placing small amounts of information on your device in the form of a text file called a cookie. Cookies cannot be used to identify you personally.
Disclosure of information
This website contains links to many other commercial and non-commercial websites. Anonymous visit or session information may be passed to other websites for the web usage information and user tracking purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy.
We use leading technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorized access to it. We use industry-standard encryption software when processing sensitive information and storing names and email addresses in our databases.
Changes to this policy
If your use of this site falls under the Data Protection Act as a personal user, you have a right to request a copy of any information held about you. If you wish to do this, please contact us, explaining that your interest is to review your personal information. We will ensure that your data is gathered and/or purged from the servers we control. We will also need to receive appropriate identification that proves you are the correct person to request the information.